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Effective Date: 8/12/2025
At Towers Audiology, your privacy is important to us. This Privacy Policy explains how we collect, use, and protect your information when you visit our website or communicate with us.
1. Information We Collect
We may collect the following types of information:
- Personal Information: Name, email, phone number, and other details you voluntarily provide through forms or communications.
- Appointment and Service Information: Details related to scheduling or service requests.
- Website Usage Data: Non-identifiable data such as browser type, pages visited, and interactions with our website.
2. How We Use Your Information
We use the information collected to:
- Provide services and respond to inquiries.
- Send appointment confirmations and service updates.
- Improve our website and customer experience.
We will never sell or rent your personal information to third parties.
3. SMS Privacy Policy
If you opt in to receive SMS/text messages from Towers Audiology:
- Your mobile information will not be shared with third parties.
- We will only use your mobile number for appointment reminders, service updates, and important notifications.
- Message and data rates may apply depending on your carrier.
- You can opt out at any time by replying STOP.
4. Data Security
We take reasonable measures to protect your personal data from unauthorized access or disclosure. However, no method of transmission over the internet is 100% secure.
5. Third-Party Services
Our website may include links to external websites. We are not responsible for the privacy practices of these websites.
6. Your Privacy Rights
You have the right to request:
- Access to the personal data we hold about you.
- Correction or deletion of your information.
- To withdraw consent for certain uses, such as marketing communications.
7. Updates to This Privacy Policy
We may update this Privacy Policy periodically. Changes will be posted on this page with an updated effective date.
8. Contact Us
If you have any questions regarding this Privacy Policy, please contact us:
Towers Audiology
Cedars-Sinai Medical Center East Tower, 8631 West 3rd St. Suite 312E, Los Angeles, CA 90048
Email: dorar@towersaudiology.com
Phone: (310) 652-4327